NUR

Terms and Conditions

Terms and Conditions

Ordering

Online orders are requests until the restaurant accepts them. You will see the order status on the tracking page and the restaurant may reject an order with a reason (for example, an item has sold out or the address is outside our delivery area). Prices shown at checkout are the prices you pay.

Payment

NUR is cash only. Payment is made in cash when your order is delivered or collected. If you tell us the note you will pay with, our driver will bring change. We reserve the right to cancel an order where cash payment is refused.

Delivery

Delivery is available to the areas listed on the Order Online page with a minimum order of £15 and a delivery charge that depends on the area. Estimated times are given when the restaurant accepts the order and may vary at busy times.

Collection

Collection orders are prepared for the time shown on your tracking page. 10% discount applies to collection orders over £20 and is shown at checkout.

Offers and loyalty

The loyalty reward (buy 5 takeaways, get the 6th meal 50% off) requires a minimum £15 order and collection only. Any other offers cannot be clubbed with this discount. Only one menu can be redeemed per visit. Feast Night is dining in only.

Reservations

Online reservations are confirmed by the restaurant. Please arrive on time; tables may be released after 15 minutes without contact. To cancel or change a booking call 01709 860 823.

Allergies

Some dishes contain allergens and cross-contamination may occur in the kitchen. Please speak directly with the restaurant before ordering if you have a food allergy or intolerance.

Complaints

If a meal is not up to your satisfaction, please contact us and we will be happy to resolve the matter reasonably.

Last reviewed: September 2026. Questions? Call 01709 860 823.